This is the original list and the order they were given
- We want it so clients can give us hard facts before we go on appointments ie complete a fact find
- We want it so any information gathered is secure and stored in the UK
- We want it so we can request documents and then if clients don’t upload them, we want them to get a reminder
- We want it so that we can communicate with clients securely and provide updates to agents, solicitors and client in one email.
- We want it so its easy to use and understand so that anyone with no technical knowledge can operate the system with the minimum of training.
- We want to be fully integrated with software we are familiar with so we can use what we want not software imposed by someone else
- We want it to sell for us or at the very least help us with selling.
- We want it to do an eIDV with one press of a key and then a reminder when we need to revisit it.
- We want it to prepopulate lenders applications
- We want it to be able to collect payments from clients and then remind these cusomters when they don’t pay
- We want it so only the broker (and administrator working for that broker) can see their customers' details (even in the same firm)
- We want it to remind us when mortgages are coming up for renewal
- We want it to remind us when insurances need to be reviewed.
- We want it to do indicative quotes
- We want it to be independent and influenced entirely by brokers and our needs we don’t want just another compliance system
- We want clients to have the ability to get their own general insurance quotes
- We want a system that virtually guarantees compliance, protecting both the adviser and business.
- We want to own the data so we can go all martini should we wish to.
(They had to explain this one but what they meant is take it anytime,anyplace or anywhere )
- We want it for FREE!
You Wanted it
– We Built it! – ALL OF IT
However so we are transparent, the free part we had to be clever with and instead gave you the tools to make it FREE.
So we rolled this out and one of the first brokers to get it said:
"Guys, this is amazing, everything any broker could ever want, finally a system
which works with my business and enhances our processes. I could not ask for more"
A week later he rang and asked "Can we get the system to do more!"
So we listened to what he and other brokers said and now it does more, much more
We keep listening...